AI-Powered 2.0 Live

Intelligence meets
seamless integration.

The ultimate multi-channel platform for businesses. Automate 80% of your customer inquiries with AI and unify WhatsApp, Instagram, and web chat into a single, powerful inbox.

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Trusted by over 2,000 companies

AI
SMC Assistant
Online
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How can I automate my orders?
With our workflow builder, you can set this up in minutes. Should I show you an example? 🚀
Yes, please for WhatsApp!
Type a message...
send
chat
WhatsApp API
Verified
forum
Messenger
Automated
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trending_up +142% Response Rate

Everything you need.
In one platform.

hub

Multi-Channel Platform

Connect WhatsApp, Messenger, and Telegram in a single interface. Reach your customers where they feel at home.

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SMC
chat
forum
send
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BETA 2.0

AI Automation

Reduce support tickets by 80% with intelligent real-time responses.

What are your opening hours?
AI

We are available for you 24/7! Our team in Berlin can be reached from 9 AM to 6 PM.

Automatically resolved
support_agent

Live Chat Handover

Seamlessly switch from bot to human. Complex queries are routed directly to to an expert.

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Instantly active
insights

Analytics Dashboard

Real-time data on response times and customer satisfaction.

GDPR Compliant

Secure & Certified. Data hosted in Germany.

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Detailed Features

Dive deeper into the technology that powers SMC CHATBOT. Built for scalability and ease of use.

SMC
SMC Support verified
Official Business Account
Hello! I'm interested in your enterprise solution.
10:42
Hello! 👋 I'd be happy to help you with that. Would you like to speak to an expert directly or receive our brochure first?
10:42 done_all
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mic
chat

WhatsApp Business API

Use the world's most popular messenger for your business. With the official API integration, you gain the coveted green checkmark and the full trust of your customers.

  • check_circle Verified Business Account
  • check_circle Automated Templates & Newsletters
  • check_circle GDPR-compliant communication
SMC Inbox Dashboard
inbox
people analytics settings
Inbox (3)
Max M. photo_camera

I have a question about...

Sarah K. send

When is the delivery date?

Guest #402 public

Can I pay by invoice?

I have a question about the product. Is it also available in blue?
You
Yes, that model will be available in blue starting next week!
Write a reply...
all_inbox

Central Inbox

No more switching tabs. All messages from Instagram, Telegram, WhatsApp, and web chat land centrally in one place. Keep track of everything and reply faster.

100% Messages captured
3x Faster response time
Trigger Message received
Logic Is customer known?
Personal welcome
Collect data
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call_split
schedule
api
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AI Workflow Builder

Create complex bot logic without any programming knowledge. Our intuitive drag-and-drop editor visualizes your conversation flows in real time.

  • drag_indicator Intuitive drag-and-drop interface
  • bolt Real-time test mode
  • extension Integration of external APIs possible

Transparent pricing.
For every business.

Start for free and scale as you grow. No hidden costs.

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Starter

Perfect for small businesses and solopreneurs.

€49 /month
  • check 1 Channel (Webchat)
  • check 500 conversations/month
  • check AI Automation Basic
  • check 1 Team Member
  • check Email Support
Start free trial
Most Popular
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Professional

For growing teams with multi-channel needs.

€149 /month
  • check All Channels (WhatsApp, IG, Web)
  • check 5,000 conversations/month
  • check AI Automation Pro
  • check 5 Team Members
  • check Workflow Builder
  • check Analytics Dashboard
  • check Priority Support
Start now
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Enterprise

Tailored solutions for large organizations.

Custom
  • check Unlimited Channels
  • check Unlimited conversations
  • check Custom AI Training
  • check Unlimited Team Members
  • check API Access
  • check Dedicated Account Manager
  • check SLA & On-Premises Option
Contact Sales

How SMC Chatbot
works for you.

Concrete solutions for your industry's specific challenges.

shopping_cart

For E-Commerce

Answers questions about delivery status and returns in seconds. Increases your conversion rate with direct product advice in the chat.

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For Service Providers

Pre-qualifies leads and books appointments directly into your calendar. Save time on manual follow-ups and scheduling.

support_agent

For Customer Support

Intercepts 80% of standard questions (FAQs). Relieves your team so they have more time for complex and critical customer issues.

Ready for the future?

Start transforming your customer communication today. No credit card required.

Start free trial View pricing